Frequent Asked Questions
GENERAL
Why Choose Wakim
WAKIM emphasizes reasonable price and excellent quality. Our top priority is all valued customers’ opinion and needs. In order to provide satisfactory services to customers, WAKIM strives all the time to achieve the best in terms of delivery time, product quality and customer services. For your need in quality, reliability and versatility, look no further than Wakim for the best commitment. For more about us, please view
What Is Your Business Hour
Monday – Saturday : 9am- 5.30 pm
Closed on Sunday
For public holiday or special annouced holiday :
Please Kindly Refer Our Google Business Page For Latest Update.
How soon can you reply my whatsapp?
Our representative usually will reply your message in 1 – 2 hours time during office hour.
Our office hour is from 9 am to 5.00 pm
For message sent after 5.30 pm till 12 midnight , we will reply in next working days from 9 am to 5.00 pm.
For message sent from 12 midnight to 9 am , we will reply from 9 am to 5.00 pm of same working days
During public holidays
We will temporarily switch off our whatsapp, your message only will be sent, received by us after
we back to works, we will try to reply your message on our best effort after each public holidays.
Your tolerance for the delay of replying is highly appreciated especially after public holidays.
What is the delivery method you provided?
How long does it take to receive my order from the runner when payment is made before 3 PM?
How can I know If the Goods In Stock?
We always try to make sure the goods is in stock at our best effort, however, sometime the stock supply could be jeopardize due to factory side unable to supply in time, we will updated the relevant stock to “out of stock” or “in backorder” status. We apprecitiated your patience to let us countercheck your order’s stock availability for every order sent and only remit the payment after our representative confirmation
How to Buy Goods From Your Company?
Please click on following link How to buy to choose a method which is most suitable to your preference and convenience.
What currency is used for all published products on this website?
All products on this website are priced in Malaysian Ringgit (RM).
